Shipping Policy
Effective: October 26, 2025
At Ron Tomson (rontomson.com), we deliver premium menswear with speed, reliability, and style — every time. This policy covers shipping rates, processing, delivery, and return shipping.
Shipping Rates & Delivery Times
| Order Total | Delivery Speed | Cost | Carrier |
|---|---|---|---|
| $250+ | FREE Priority Shipping | $0 | UPS/FEDEX/USPS Priority |
| Under $250 | 2-Day Flat Rate | $19 | UPS/FEDEX/USPS Priority |
- Processing Time: All orders ship within 1 business day of placement (Mon–Fri, excluding holidays).
- Delivery Countdown: The 2-day delivery window begins once your package leaves our warehouse.
- Tracking: You’ll receive a tracking number via email as soon as your order ships.
Shipping Coverage
- Currently ships to: Continental United States, Alaska, Hawaii, Puerto Rico, APO/FPO, and international shipping
Return Shipping – Hassle-Free
You have 30 days from delivery to return eligible items.
How It Works
- Start your return at https://rontomson.com/apps/returns
- Download your return label.
- Pack items in original condition (unused, with tags & packaging).
- Drop off at carrier location or in store.
- Refund processed within 3–5 business days after inspection.
Non-returnable: Final sale items (clearly marked on product pages).
FREE REPLACEMENTS
We offer free replacements for items that do not fit, if you are unsatisfied with your order or if they arrive damaged or defective. Lost packages may be replaced at our discretion. Free replacements are non refundable. For quicker processing of your credit or exchange, we recommend using our prepaid return label option in our returns portal available here: 🛎️.
Need Help?
We’re here for tracking issues, delivery questions, or return support.
📧 [email protected]
💬 Live Chat: Mon–Fri, 9 AM – 6 PM EST