how can we help?
How can I start a return?
Easy! please go to http://rontomson.happyreturns.com
Track my order
To see your order status, please log in to your account, for further help please email us at help@rontomson.com
What are your shipping details?
- We offer free shipping on worldwide orders of $200 and up. - We ship orders within 2-5 business days. - We offer local delivery/pickup in our Los Angeles store - Find our return & exchange here https://rontomson.com/pages/returns-policy
What are your product sizing details?
- Our clothes are mainly made in a tailored fit - We also offer other fit types like oversized, relaxed, regular - if not sure please chat with us or send an email. Also please check our size guide here: https://rontomson.com/pages/size-guide
How can I contact you?
For all online orders related inquiries, please e-mail us at HELP@RONTOMSON.COM and kindly allow is one business day to get back to you.
Do you offer promotions?
We do! use code TOMSON20 on your first order then subscribe to our email or follow us on instagram and get notified on exclusive sales.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
How long will it take to get my order?
We ship from Los Angeles California. It depends on where you are. Orders are processed here within 1-5 business days. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Do you have a store?
Yes our flagship store is at 840 S Los Angeles St.Los Angeles, CA US 90014, you can pick online orders or bring a return directly to the store as well.
Are your clothes made in China?
No. All of our clothes are made in Europe, specificly Turkey and Italy. Our Fragrance and Home products are made in USA