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Domestic Shipping Policy

Shipment processing time

We ship from our flagship store in Los Angeles California.  All orders are processed within 1-3 business days. Orders are not shipped or delivered on holidays.

We offer free express shipping on all US orders over $200.  Expedited two day or overnight shipping orders must be placed by 12pm PST. We offer free returns on eligible US orders within 30 days of delivery (unless marked Final Sale)

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. We use USPS, FedEx and UPS and shipping carriers.

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur based on weather conditions.

Shipment to P.O. boxes or APO/FPO addresses

We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Damages

You are not liable for any products damaged or lost during shipping, in this unlikely event please call us and we will do our best to help locate the shipment or replace. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship outside of the United States. Pricing and Delivery vary based on location.

Customs, Duties and Taxes

You will not need to pay any additional fees on your international orders.  We now ship all international orders with any customs and taxes already pre paid.  You will not need to pay any additional fees imposed during or after shipping like tariffs, taxes, etc.

For all other online order-related inquiries, please email us at help@rontomson.com, and we will respond within 1 business day.

Thank you for choosing RON TOMSON!

🖤