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Shipping

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.   Please read our shipping policy here

Will I have to pay international taxes & duties?

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is about 20% of the dollar amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.

We cannot control and are not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.

How long will it take to get my order?

We ship from Los Angeles CA. It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just go to returns page directly and we’ll take you through the process.

Will I have to pay international taxes & duties?

It depends on the product. All options are outlined on the product page, if you are looking for customization please contact us at help@rontomson.com, we will be glad to help.

Onther

Any question?

You can contact us through our contact page! We will be happy to assist you.

Do you have a store?

Yes our flagship store is in Los Angeles CA, we also ship to boutiques and department stores around the country. You can view our store locator here.