Hello Heather,
Thank you for bringing the quality concerns of our N° 5810 Summer Striped Blazer to our attention. We sincerely apologize for the inconvenience caused by the thin material and frayed threads upon delivery. Your feedback is invaluable to us, and we deeply appreciate your honesty.
To make things right, we'd like to offer you a hassle-free solution. We are more than happy to facilitate a free exchange for a new blazer or provide you with a full refund if you prefer. Your satisfaction is our utmost priority, and we want to ensure that you have a positive experience with our products.
Our customer support team will be in touch with you shortly to assist you with the exchange or return process. Please feel free to reach out if you have any additional concerns or if there's anything else we can do to make this right for you.
Thank you for your understanding, and we look forward to resolving this issue to your satisfaction.
Warm regards,
Customer Support Team