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Customer Reviews

Based on 11 reviews

Why haven’t my return been processed yet.

Thank you for reaching out, and we appreciate your patience regarding your return.

I want to inform you that your return has indeed been processed on October 13, 2023.
If you have any specific concerns or if there are further details you would like to discuss regarding your return, please feel free to provide additional information or reach out to our customer service team. We are here to assist you and ensure that your experience with us is as smooth as possible.

Thank you
Ron Tomson Helpdesk

Gregg Heppner
High Quality, High Fashion, High Compliments

Every time I wear the N 9985 Black Sweater from Ron Tomson I received such high, praise and compliments. The fit is fantastic (I am 5’ 11” and about 165 lbs and wear the Small/Medium) as it is sleek and complementary, but not too tight. I ordered a size 2 large in a different item and had to return it, and their customer service, and ease of exchange/return was effortless. Bottom line is, I’ll be buying more and more from this fashion forward affordable and fabulous company!


Fit was right on comfort, great material, great construction great


This brand has the worst fit ever.

Daniel Chanis
Great Sweaters

I ordered two sweaters from the site. I specified them to be XXL, instead I was sent SMALLS. Returned one and requested the other to be resent in the correct size. The response was that, they did not have XXL size for the sweater I ordered, and that they have not had it for a while, so the "system" send me the wrong size. That was not a problem as they promised they would return the sweater to my account. I still have not receive the return. I was disappointed and surprised that they would send the wrong size if the size I did not ordered was unavailable. I have never heard of such a thing. I am now waiting for the return to take place.

Dear Daniel, we are sorry for this inconvenience. It appears to be a miscommunication here, what our representative was trying to explain is that you ordered small sizes probably not noticing that our website wasn't allowing you to select XXL. When a size is not available, our website will not allow you to select that size. We did not send you a wrong size in fact both of your orders are for small sizes, and you can confirm that fact on your order confirmation email. Having all that said our representative have reached out to you and issued a full refund on your order. We hope this explains better and we thank you for your order, and hope to see you again soon.

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